Payments
Shop safely on Prokick Sports. All online payments are processed through PhonePe Payment Gateway with secure, encrypted checkout. We never see or store your card details.
Payment options we accept
- UPI – Google Pay, PhonePe, Paytm, BHIM or any UPI app
- Debit & Credit Cards – Visa, Mastercard and RuPay
- Net Banking – all major Indian banks
- Wallets – popular mobile wallets
- Cash on Delivery (COD) – for orders between ₹1,000 and ₹5,000
Cash on Delivery (COD)
- COD is available when your order total is ₹1,000 or more and below ₹5,000.
- COD is not available for customised products – racquets with stringing, bats with knocking or engraving, and printed jerseys/T-shirts – and for some large or heavy items.
- Please keep the exact amount ready at the time of delivery.
Why can’t I see the COD option?
Your order total may be below ₹1,000 or ₹5,000 and above, or your cart may contain a customised or heavy item. You can still pay easily with UPI, card or net banking.
My payment failed but money was debited. What now?
Don’t worry – if an order was not placed, the amount is automatically reversed by your bank, usually within 5–7 working days. Please check your bank details and internet connection and try again. If you need help, contact us with your payment reference.
How are refunds paid?
Online payments are refunded to the same payment method. For COD orders, we will ask for your bank or UPI details to send the refund. See our Return Policy for details.
Need help with a payment?
Email: support@prokicksports.com
Phone: +91 96205 69433 (Mon–Sat, 10:30 AM – 6:30 PM)
Bulk orders: +91 96327 22009